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Frequently Asked Questions

What's better, a appliance repair or replacement?
In general, our technicians will never push you to repair an appliance after it's past it's prime. Each and every appliance has a lifespan, and maintenance past this age will take longer, cost more and be more difficult. If your appliance is failing every few months consider a replacement instead of a repair. Our technicians will gladly assist you in determining which option is more cost-effective.
How many years does a dryer last?
Approx. 12 years.
What is the average lifespan of an oven?
9 years depending on oven use.
Can I Put My Refrigerator All The Way Up Against The Wall?
Yes, you can, as long as there is not a metal grid on the back of it. If there is, you should make sure you leave 1" of space between the unit and the wall.
What do I need to know about microwave oven safety?
Maintain a record of the model of your microwave, the year it was manufactured, wattage etc.). See if there are any leakages from the oven. Check for loose doors, broken switches, burning smell etc. Seek professional help in solving the above issues.
Why does my dryer take so long to dry?
This condition is usually caused by either kinked vent tubing, a restriction in the vent or too long of venting material from the area of where the dryer is located to the vent outside of the house. If the venting material is too long, the venting material should be shortened as much as possible. If the venting material appears to be short enough, you may have a restriction in the vent or the distance from the dryer vent to the outside is too long of a run. A quick way to test the vent airflow is to turn on the dryer without any clothes in the dryer. The amount of airflow should be equal to the amount of air exhausting from the dryer without the vent attached.

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